By Xuvilo Team · Published · 9 min read · Category: Business
How to Price Your Services as a Freelancer: A Complete Pricing Guide
Hourly vs. project vs. retainer pricing, how to calculate your minimum rate, value-based pricing, and how to raise your rates without losing clients.
Most freelancers price by looking at what others charge and positioning slightly below. That is not pricing, it is guessing with extra steps — and it is why so many talented people work constantly and earn poorly. Here is how to build a rate from the ground up.
This guide is about setting your price. For running retainer billing once a client signs, see recurring and retainer invoicing.
Start with the number you need
Work backwards from your life, not forwards from the market.
Step 1 — annual personal requirement. Rent, food, transport, insurance, family costs, savings. Be honest rather than aspirational.
Step 2 — business costs. Software, equipment, accounting, professional insurance, marketing, workspace, training.
Step 3 — tax. A provision on everything you earn. Ask your accountant for your effective rate.
Step 4 — target profit. Beyond salary. This is what funds growth, equipment and bad quarters.
Add them. That total is what your business must generate — not what you would like to earn.
Then divide by the hours that actually exist
This is where most calculations go wrong. There are 52 weeks in a year, but you cannot bill them.
| Weeks | |
|---|---|
| Total year | 52 |
| Annual leave | −4 |
| Public holidays | −2 |
| Sickness and contingency | −2 |
| Working weeks | 44 |
Now the harder subtraction: not all working hours are billable. Business development, proposals, admin, invoicing, email, learning, and unpaid revisions all consume time. Realistic billable utilisation for a solo freelancer is 60 to 70 percent, not 100.
- 44 weeks × 40 hours = 1,760 working hours
- At 65 percent utilisation = 1,144 billable hours
That is your real capacity. A freelancer who plans on 2,080 hours is planning to fail by roughly half.
The calculation
Hourly rate = (Personal needs + Business costs + Tax + Profit) ÷ Billable hours
A worked example:
- Personal requirement: 120,000
- Business costs: 24,000
- Tax provision: 36,000
- Target profit: 20,000
- Total needed: 200,000
- Billable hours: 1,144
- Minimum rate: 175 per hour
If the market pays 120, you have a strategy problem, not a pricing problem — and the answer is repositioning, specialising, or serving different clients, not working more hours.
Run your own figures with the break-even calculator.
Why hourly billing punishes you
Once you have your rate, understand its flaw: hourly billing means getting better makes you poorer.
A task that took you six hours in year one takes two in year five because you are more skilled. Under hourly billing your income for the same output drops by two-thirds. You are penalised for expertise.
Three alternatives:
Project pricing. Quote the deliverable, not the time. Use your hourly rate internally to estimate, then price the outcome. If you finish faster, you keep the gain.
Value-based pricing. Price against what the work is worth to the client. A brand identity that helps close a major contract is not worth "twelve hours." This requires understanding the client's business, and it is where the highest earnings sit.
Retainers. A fixed monthly fee for defined ongoing access. Predictable for both sides, and it transforms your cash flow planning.
Pricing psychology that matters
Anchor high, then adjust. The first number sets the frame. Opening low leaves you negotiating downward from a weak position.
Offer three options. Basic, standard, premium. Clients then choose which, not whether. Most select the middle — so design the middle to be the one you want to sell.
Never discount without removing scope. Discounting for nothing tells the client your original price was invented. If they need a lower number, reduce the deliverable to match.
Present the total, not the components. Itemising every hour invites line-by-line negotiation.
The discount arithmetic nobody checks
This is worth internalising. Suppose your project price is 10,000 with 4,000 of costs, leaving 6,000 margin.
- Discount 10 percent → price 9,000, margin 5,000 — a 17 percent margin cut
- Discount 20 percent → price 8,000, margin 4,000 — margin down by a third
The discount comes entirely out of profit, because your costs do not move. A 20 percent discount does not cost you 20 percent — it costs you 33 percent of what you actually keep.
When a client asks for 20 percent off in exchange for more volume, the question is whether they will bring 50 percent more work. Use the discount calculator and the profit margin calculator before agreeing.
Raising prices with existing clients
Most freelancers underprice for years because raising rates feels confrontational. Structure removes the awkwardness:
1. Give notice — 30 to 60 days. 2. Be brief and unapologetic. "From 1 January my rate will be X." No justification paragraph; explaining invites debate. 3. Apply to new work, honouring existing quoted projects. 4. Expect to lose some clients. That is the mechanism working, not failing.
If you raise rates 20 percent and lose 15 percent of clients, you earn more for less work. Run the arithmetic before assuming you cannot afford it.
Hourly or retainer: what each gives you
Hourly billing has real strengths. The client carries the scope risk: if the project grows, your invoice grows with it. It suits you when you are new and cannot yet estimate well, and every client understands it at once. Its limits are the ones above, plus one: your income is capped by your hours and moves with them, so a quiet month is a small invoice.
A retainer is a fixed fee each month for defined work, paid at the start of the month: SAR 6,000 a month for social media management, say, or AED 8,000 for 40 hours of development support. You are paid for being available as well as for the work, you send one invoice a month instead of many, and you come to know the client's business well. Three SAR 5,000 retainers are SAR 15,000 a month you can plan around before any project work.
The risks are yours to manage. Scope creep is the main one: without a written scope, "one small extra task" becomes ten. And you have to deliver in your busy months as well as your quiet ones.
| Hourly | Retainer | |
|---|---|---|
| Income | Moves with your hours | Fixed each month |
| Scope risk | The client carries it | You carry it |
| Admin | An invoice for each job | One invoice a month |
| Getting faster | Earns you less | Frees your time |
| Best for | New clients, unclear scope | Steady, recurring work |
Price a retainer from the deliverables at your full rate, not as a bundle of discounted hours. If you charge AED 200 an hour and the work takes about 30 hours a month, quote at least AED 6,000 for a defined list of monthly deliverables. Then check each retainer against your floor: the break-even calculator gives the monthly revenue you need, and the profit margin calculator shows the margin each retainer earns.
Moving an hourly client to a retainer
The best candidates are clients who have sent you work for three months in a row:
1. Add up what they actually paid you over the last three months, and take the monthly average. 2. Propose a retainer at about that average, framed as priority access: a guaranteed reply within one business day, a fixed list of monthly deliverables, and a small saving against one-off requests. 3. Put the scope in writing: what is included, what counts as extra, and how extras are billed (usually at your normal hourly rate). 4. Invoice on the 1st of each month, payable within 7 days.
Many freelancers end up running a mix: two or three retainers that cover fixed costs — rent, subscriptions, permit fees — with project work priced by value on top. The retainers bring stability; the projects bring growth. For running retainer billing month to month, see recurring and retainer invoicing.
Common mistakes
1. Pricing off competitors. You do not know their costs, capacity or situation. 2. Using 40 billable hours a week. Nobody achieves it. 3. Forgetting tax. It is 20 to 40 percent of the difference in many jurisdictions. 4. No provision for unpaid revisions. Define included rounds in the quotation. 5. The same rate for every client. Rush work, difficult clients and high-risk projects should cost more. 6. Never raising prices. Costs rise annually. A static rate is a real-terms pay cut every year.
Frequently asked questions
Should I publish my rates? Publishing filters out mismatched enquiries and saves time, but limits value-based pricing. A common compromise is publishing a starting-from figure.
What if a client says I am too expensive? Ask what budget they have. Either you can scope something that fits, or they are not your client. Both are useful answers.
How do I price a first project with no track record? At your calculated rate, not below it. Starting cheap sets an anchor you will fight for years. Compete on responsiveness and clarity instead.
Should I charge for proposals? Generally no for standard proposals. For substantial scoping work that has value on its own, a paid discovery phase is legitimate and increasingly common.
How often should I review rates? Annually at minimum, and whenever your capacity is consistently full — a permanently full calendar is a sign you are priced below market.
Practical next step
Calculate your real number this week: annual requirement divided by realistic billable hours. Compare it against what you currently charge. The gap is usually uncomfortable and always useful.
Then quote properly — the quotation generator produces professional quotations with validity periods, defined scope and clear terms, which is itself worth a premium in how clients perceive you.
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